Shipping and Return Policy
Shipping
We ship orders promptly, primarily via USPS. If you would prefer a different method of shipping , please contact us directly. We are very proud of our companie's reputation for speedy shipping!
Orders $0-18.00= $4.95
Orders $18.01-35.00=$6.95
Orders $35.01 -100.00= $8.50
Orders $100.01-250.00=$10.50
Orders over $150.00=Free shipping
Express shipping
Orders $0-49.99= $18.00
Orders $50.00-99.99=$22.00
Orders $100.00-150.00=$27.00
Orders $150.00-200.00=$32.00
Orders $200.00-300.00=$37.00
Prices go up accordingly...
We ship all Next Day Air Packages using USPS Express Mail. Depending on where you live , these packages sometimes take 2 days to arrive. If you need your package the next day, please contact us.
International Shipping
If available , we ship international packages via global priority. We cannot be responsible for International Packages once they leave our store. All international orders have the option of insurance. Please choose The Insurance Option, if you have any concerns.
Orders $0-28.99=$12.50
Orders $29.00-58.99=$18.50
Orders $59.00-99.99=$26.50
Orders $100.00-250.00=$34.50
Orders $250.00 -350.00=$42.50
Orders on Saturday and Sunday
All orders made over the weekend will be processed the following Monday.
Our office will be closed October 12th to October 28th .All orders placed at this time will be processed and shipped on October 29th 2011.Returns
You may return unused items within 14 days of purchase. The items must be in their original condition (unused and unwashed) and in their original packaging (with all tags attached). Once the original item arrives at our warehouse, we will credit your account in the amount that you paid (this excludes any promotional discounts and shipping costs). After 14 days from date of purchase, a sale becomes FINAL! No returns will be accepted! Exceptions to this policy will be at the sole discretion of Flying Colors Baby and will be issued as a store credit at the current selling price minus a 25% restocking fee.
Sale items may be returned within 14 days of purchase, for a refund, minus a 15% restocking fee. Items discounted 50% or more and those specifically marked as FINAL SALE - NO RETURNS cannot be returned!
Even though we provide a chart size, we understand that sometimes something doesn't fit quite right. Therefore, you may exchange your purchase for the same item in a different size or color or even request a different item of the same price. You simply have to contact us and tell us what size and/or color you would like us to reserve, so that when we receive your returned order, we will have what you want in stock. Once we receive what you wwould like to exchange in our warehouse, we will ship you the requested item at our expense*! Most other online boutiques would make you pay for shipping both ways. We split the cost with you. We think it's only fair.
*except for exchanges on sale items - where you would have to pay a shipping fee of $4.60 and exchanges from Canada, where shipping fees will be determined.
* We do our best to carefully inspect each garment in your order before shipping it out to you. Despite our best efforts, we sometimes overlook damaged items. If you received a damaged garment, please contact us immediately! Do not ship damaged item back to us until you contact us. * Please include a copy of the original sales receipt with any return or exchange -- without that information we cannot process your request. Please circle the items that you are returning or exchanging on the copy of the sales receipt. Please write clearly if it is a return or an exchange, and if an exchange - to which size. We would also love to know the reason for your return so that we may serve you better in the future. * If an item was purchased as a set, (for example a top and pants), it must be returned as a set. We will not process returns of incomplete sets. * Please note, that we will only be able to credit the card used to make the original purchase. If you are returning a gift, you will be issued store credit in the amount of your return.
Returns or exchanges should be sent to:
Flying Colors Baby LLC
9 Remon Lane
Lakewood, NJ 08701
Business # 877-859-2883
ph-732-534-0967
* It is always best to send your package back in a manner that is trackable. Remember, we can only credit you for items received back in our warehouse.
* We will process your return within a week but most credit cards will take 2 billing cycles to reflect your refund, so please be patient.
Store credit will be issued in the form of a coupon code unique to you, sent to you via email. To redeem, simply enter the store credit coupon code in the coupon code field during checkout. It will automatically take your store credit amount off your purchase. If your purchase is less than your store credit amount, within 24 hours, we will issue you a new unique store credit coupon code for the remainder of your store credit with us. Please note that store credit does not cover shipping!
Flying Colors Baby reserves the right to mark down items at any time. Price adjustments will be issued in the form of store credit only. The purchase must have been made within 7 days of the sale markdown. If eligible, please contact us so we can issue you a store credit code.
Pre-orders are advance purchases made on merchandise scheduled to ship at a future date. As you place your order, these items are reserved for you and taken from our available stock. We then ship them when they arrive in our store. Pre-ordered items are purchased when you place your order and your credit card is charged at that time. Because these items are no longer available for others to purchase, and as our inventory is purchased we re-order available stock, any canceled orders/items will be subject to a 25% cancellation fee. We will do our best to exchange sizes for you, but if unavailable a full in-store credit will be issued. We do consider all preorders shipped within 30 days of Approx. Ship Date To Be On Time. Preorders are not refundable. They may be returned for a full in-store credit or a size exchange but cannot be refunded.
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Flat-Rate Shipping $4.95!
